Hibachi Factory

About

Japanese, Asian Fusion

Price Range : Under $10 ($)

  • star
    Yelp rating
    2.5 stars

Location

Adress: 1645 Downtown West Blvd, Knoxville, TN 37919

Phone: (865) 539-2555

Business info

  • list_alt
    Takes Reservations
    No
  • directions_car
    Delivery
    Yes
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • local_parking
    Bike Parking
    Yes
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    No
  • volume_up
    Noise Level
    Quiet
  • local_bar
    Alcohol
    No
  • transit_enterexit
    Outdoor Seating
    No
  • tv
    Has TV
    No

Reviews

  • Jada Dantzler

    star star_border star_border star_border star_border 29 May 2026

    If I could give if a 0 I would. I was there with no one else so I expected my food to be pretty decent if not AMAZING... instead I got super sticky rice, shrimp the size of pennies, zucchini harder than bricks & teriyaki sauce that has a smell that legit makes me want to vomit (its that strong) HARD PASS on this place! I will not be returning.

  • MattPayton1313

    star star star star star 14 May 2026

    I've been going here for years and years. The price is a little expensive for one person, but the meals you get are pretty big. Sometimes I struggle to even finish them, haha. But overall the food quality is usually excellent, and so far every employee I have dealt with has been very helpful. Definitely sign up for the rewards program if you plan on eating from here more than a couple times. Also, don't forget about the discounts for online orders on, I think, Wednesdays.

  • Andrew Morgan

    star star star_border star_border star_border 12 May 2026

    Ordered a regular chicken hibachi, container was barely half full, ordered and paid for an extra hibachi sauce, realized it wasn't in the bag, asked for it, dude finished what he was doing, walked up to the computer, went through the process of checking to make sure I had paid for it then lazily grabbed one from the fridge and handed it over. They act like this stuff is gold and not just spiced sugar mayo. Finally get where I was going, sit down to eat, and realize they didn't give me any utensils which I was assured were already in there. Poor customer service all around

  • Tony Guzman

    star star star star star 10 May 2026

    Food is amazing! I highly recommended the getting the chicken hibachi wrap and the silk pie!!! And the manager Tyler will always makes sure you leave happy!

  • Charles Shahbas

    star star star star star 9 May 2026

    this place is awesome! they always get it right! and Tylers customer service is unmatched! thanks guys!

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